Pair of industrial vehicles. metal. joal. esc 1 43. spain. circa 1960. reojxb1341-Cars, Trucks & Vans

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Pair of industrial vehicles. metal. joal. esc 1 43. spain. circa 1960.
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Pair of industrial vehicles. metal. joal. esc 1 43. spain. circa 1960. reojxb1341-Cars, Trucks & Vans

Written by Tom Lehman on May 16, 2019 at 9:08 AM | 4 minute read

Item specifics

Marque: Joal Pays de fabrication: ESPAGNE
Matériau: METAL Année du véhicule: CIRCA 1960
Échelle: 1:43

 

“Digital transformation” is leaving no stone unturned. Its effects aren’t limited just to big consumer brands like Amazon, Netflix Uber. Politoys Export n.560 Chaparral 2f (Yellow Yellow) Scale 1 43 - Original BoxTechnology has changed how people travel down the path toward membership at your association, and how they engage with your association if or when they join.

A member’s experience with your association or nonprofit used to look different.Politoys 1 43 export ref 564 panther bertone superb never played They might hear about you through a direct mail flyer, send in a check to join, and attend a conference once a year. That was association membership. Their journey to joining your association was linear and sequential.POLITOYS M 502 FIAT SIATA 1500 - METALLIC blueE 1 43 - GOOD CONDITION

Now, they come to your association at various stages of the funnel, or the member/buyer’s journey. And along the way, they expect a different experience from what was the norm 20 years ago.

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Politoys M Alfa Romeo 2600 SZ in Red on 1 43 Written by Elizabeth Bell on May 14, 2019 at 8:41 AM | 8 minute read

No matter the reason for the change, anyone who has grown an online community to maturity can tell you that the thought of moving that community to a new platform is enough to keep a person up at night.Politoys M19 De Tomaso Pantera GT made in 1 43 scale MIB

There are logistical and personal challenges to migrating an entire community, like:

  • What if engagement totally dies?Politoys No 550 Ghia V. 280 In Original Box - Near Mint Vintage Original RARE
  • What if we lose all the activity from our old community when we transition?
  • What if members don’t move?Politoys, Export, Fiat 124 Sport, , 1 43 Mint
  • What if members start their own rogue communities because they hate our new platform?

But whatever your worries are, moving your community could be what it needs to become even better.

PolycyberUSA MotorMax-Die-Cast (1 12) Saleen S7 Twin Turbo (No.73005)To get you to that new, better place, there are some strategic elements to think about as you transition your community from one platform (be it social media, a different company, or a listserv) to another.

We’re here to help you meet your goals while avoiding these pitfalls.

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Pair of industrial vehicles. metal. joal. esc 1 43. spain. circa 1960. reojxb1341-Cars, Trucks & Vans

Written by Politoys - M 528 Fiat 1500 GT. Ghia yellow very very near mint in box on May 9, 2019 at 10:53 AM | 5 minute read

Do you have a Customer Advisory Board (CAB) or customer advisory council?PONTIAC Grand Am 2-d coupe Red Metallic Grey 1973, model cars 1 43 A lot of software companies do. It’s one of those boxes that you check because you know it’s a best practice.

But something else that’s common is when companies check the CAB box just to have one, but don’t end up doing much with it (likely because of the workload it takes to manage). PONTIAC GTO TH400 HURST EDITION blue 1 18Rather than becoming the product and customer experience-changing entity that it has the potential to be, many CABs go into hibernation, never to be heard from again.Porsche 1 18 956L LEMANS (1982 - 86) Andretti Minichamps Model Car

It’s time to change that. It’s time to mobilize your CAB for action.

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Written by Nick Mignogna on May 1, 2019 at 10:14 AM | 9 minute read

 

In today's global economy, you're no longer competing with just the businesses in your town.Porsche 356A Classic Collection 1 43 Brumm You're competing around the world, and you may offer similar products and services to half a dozen other vendors, maybe more. Porsche 718 Cayman GTS 2017 Red Limited Edition Spark 1 43 wap0204200j BRAND NEWYou need a way to differentiate yourself outside of product and price, which can only be tweaked so much.

Smart businesses that find themselves in this situation turn to customer support as the differentiator.

Excellent customer service and support are highly effective ways to stand out because they also build loyalty among your customers.Porsche 908 1 32 7ème sheets fly le mans 1973It will often cause them to select you for renewals and recommend you even if your prices are higher than the competition. Just consider these stats:

Clearly, there’s a major divide between perception and a hard reality.Porsche 911 (964) RWB, 1 18, GT Spirit

So how do you create a great customer service experience that puts you on the right side of these statistics?

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Pair of industrial vehicles. metal. joal. esc 1 43. spain. circa 1960. reojxb1341-Cars, Trucks & Vans

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